A little help with your order
Find answers about choosing a gift, shipping, and returns. For help with a specific order, email info@geziaaccents.com.
How do I choose a bag size?
Compare your gift’s height, width, and depth with the dimensions in the product description and size-chart photos. Leave room for the gift to fit comfortably; size availability varies by print.
When will my order ship?
Our published shipping policy lists 1–2 business days for processing, followed by an estimated 3–7 business days for standard delivery. Orders placed on weekends or holidays are processed the next business day.
How much does shipping cost?
Current shipping rates apply. Free standard shipping is available on orders of $50 or more. Available delivery options and charges are shown at checkout.
Where do you ship?
Our published shipping policy currently covers the continental United States and excludes P.O. Boxes and international addresses.
Can I return an item?
Eligible return requests may be made within 30 days of delivery. Items must be unused, with tags and original packaging, and proof of purchase is required. Return shipping is at your expense. Sale items and gift cards are excluded. Email us before returning an item.
How can I track an order or report a problem?
Use the tracking information in your shipping confirmation email. For a damaged, incorrect, or missing item, email info@geziaaccents.com with your order number and a description of the issue.